Orders are processed and shipped within 2 business days of credit card approval if in stock. Orders required to order from warehouse will be processed within 3-5 business days of credit card approval.
Note: During high peak times (i.e. holidays, promotions or events) or unforseen weather concerns, there may be additional processing time needed to fulfill your order. If you need an item on or before a specific date please expedite shipping. If your item is on backorder once in stock your order will be sent priority at the cost of the company. We will notify the customer of the order process for confirmation. Orders returned to Coitus Couture as undeliverable or rejected; the customer will be notified and it is the customers responsibility to pay to have the item reshipped. If the client rejects order a restocking fee of 25% will be applied and the remaining balance will be refunded.
Shipping & Handling Policy
Additional Shipping and Handling fees may apply for international shipping, based off location and certain adjustments required to properly fulfill and ship order. Any order modifications our clients will be notified. Standard Shipping Rates Processing + S&H $1.00 - $20.00 = $10.00 USD Processing + S&H $21.00 - $49.00 = $12.50 USD Processing + S&H $50.00 - $75.00 = $16.50 USD Processing + S&H $76.00 - $100.00 = $20.00 USD Processing + S&H $101.00 - $150.00 = $27.50 USD Processing + S&H $151.00 and up = $32.00 USD
All orders are sent in a plain shipping box that has the addressees address and the return address will be listed as CCTSB, PO Box 533302, Indianapolis, Indiana 46253.
All Intimate Apparel, Novelties, Adult toys, and Aids are not returnable due to health and safety regulations. The only considered exceptions for refunds/exchanges are for certain approved items in our Exotic Entertainment collections. All considered items must be reported and sent within 7 days of receipt. Package must contain return merchandise number provided when damaged item reported to the company, along with packaging slip, all returned items must be in original packaging. All returns and exchanges are subject for approval.
Please send items USPS to
Coitus Couture ATTN: RMA Dept. PO Box 533302 Indianapolis, IN 46253
Shipping charges for items sent back for a return or an exchange are the responsibility of the customer. Exchanges will first be processed as a credit to your credit card and then a new order will be processed on your credit card for the replacement. Once the return/exchange will be processed within 7-14 business days. You may be contacted from a member of our team if there are any questions about your return. Please note you will only be credited the product price plus tax. You will not receive credit for Processing + S&H fees.
Any items returned that smell of smoke, body odor, intentionally damaged, or are without original packaging will not be accepted at any time and will be returned to the purchaser. This policy is upheld for the protection of all of our customers and assurance that the merchandise selected is new and unused at the time of delivery. This policy also protects those in our company who handle our products from exposing them to unsanitary conditions and potential exposure to transmittable disease. Coitus Couture The Sensual Boutique makes no representation or warranty of any kind, nature, or implied respect to the merchandise, the use of or fitness for a particular purpose. Buyer holds harmless Coitus Couture The Sensual Boutique and any of its agents or representatives from any liability.
Your privacy and discretion is top priority with Coitus Couture The Sensual Boutique Our client database and subscriber list is not available to any third party that is out of the scope of our software vendors.
We collect information that you provide when you enter the site, shop online, or request catalog or information. Information collected is name, telephone number, credit card information, order history and messages. This enables Coitus Couture The Sensual Boutiq to deliver merchandise, respond to requests and inquiries, and provide relative information that applies to you personally.
Our orders are accepted through a SSL (secure socket layer) to place your order through a secured connection. Although we have implemented security measures, absolute security is not always possible or guaranteed.
Coitus Couture The Sensual Boutique websites, printed material, product packaging and merchandise may contain imagery that may be considered obscene or sexually explicit. If you are not of 18 years old (21 years old in some states), if this content is offensive, if minors are present while viewing, if local laws prohibit this material, we will not be held responsible for the actions of the viewer or purchaser from this site or any of our agents or representatives. Purchasing from Coitus Couture The Sensual Boutique, confirms you understand and accept responsiblity for your own actions and release Coitus Couture from all liabiltiy.